Mainframe Service Description needed

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seratone
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Joined: Thu Aug 18, 2016 6:54 pm
Location: Toronto

Mainframe Service Description needed

Post by seratone » Thu Aug 18, 2016 7:00 pm

I'm the Mainframe Service Owner for a Major Financial Institution in Canada running z13 infrastructure. I'm looking to write a Service Description of Mainframe Shared Services based on the consumers view.

I was wondering if anyone has some pointers or examples in this area?

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