Joined: 04 Jun 2010
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|Posted: Sat Jun 05, 2010 1:02 pm Post subject: Walk Ins: 12 & 15th March '10 (Freshers/Experienced Cand
|Designation Walk Ins: 12 & 15th March '10 (Freshers/Experienced Candidates)
Industry IT / Computers - Software
Job Category Advertising / PR
1. Customer Support Represenatatives
ZEDO Inc, is inviting smart, dynamic individuals to join our fast growing team in India. We are looking for support representatives to offer support services to our customers. ZEDO offers enthusiastic, friendly work culture, challenging environment and competitive remunerations.
The incumbent will provide 1st level response to all incoming support cases, resolving less complicated cases, organizing details for more complex cases that require escalation to a Sr. CSR & providing quality, timely updates to customers.
Collect & organize enhancement requests to initiate the development of new features.
Scheduling involves 2 months of night shift, 1 month day shift.
Communication; would not only be email, but physical meetings with the Sr. CSR’s, Development teams & PM team to ensure issues are being resolved.
The candidate should be internet-savvy with exceptional verbal and written skills who poses a talent for communicating with customers.
Education & Qualification
B.E./B.Tech FreshersAbout ZEDO can attend the said interviews
2. Ad Trafficker
ZEDO Inc. is hiring an Ad Trafficker. We are looking for an internet savvy individual for our back office operations to join our fast-growing team in India. ZEDO offers an enthusiastic, friendly work culture, challenging environment and competitive remunerations
Responding to Trafficking requests
Answering Support Cases & ensuring that they are associated with a sales force contact
Formatting Closed cases
Sending follow-up emails to cases awaiting Customer Response
Provide input and feedback for overall systems improvements
Listing the bugs reported by customers or found during investigation
Excellent written and oral communication skills Willingness to work in rotational shifts
Excellent Interpersonal skills along with openness to learning and development
Experience & Education
Candidate should be a Graduate in B.E. / B.Tech & should have completed High School Education from an English Medium School.
3. IMPLEMENTATION ENGINEER
ZEDO Inc, is inviting a smart, dynamic individual to join our fast growing team in India. We are looking for an Implementation Engineer. ZEDO offers enthusiastic, friendly work culture, challenging environment and competitive remunerations.
Responsible for managing new client relationships
Responsible for all post-sale customer activities including, Implementation Project Management
Maintain strong client relationship during implementation phase (phone, email, chat, web conference or on-site visits)
Help customers increase revenue and grow their own business using ZEDO Ad Server tools
Good oral and written communication and negotiation skills are a must.
Ability to strike conversation and build rapport with international clients.
Good at understanding customer requirement1s.
Good analytical skills.
Managing end to end operations for the new clients
Developing pitches and strategic presentations in accord with the client needs.
Grow the business through proactive measures.
Qualification & Experience
Bachelor's degree or equivalent Technical/Business Management-related work experience required
1-3 years working experience required.
ZEDO Inc, is a US-based online ad serving solutions provider catering to advertisers and publishers across the globe. We are ranked as the world's 3rd largest ad serving company. We have developed patented technology solutions for our customers to manage complex online advertising campaigns, while optimizing performance and revenue. Currently, we deliver over 20 billion ads monthly for such well-known partners in India as Shaadi.com, Hindustan Times, ZEE News, ShareKhan and CNET, making ZEDO today the undisputed market leader in its space in India.
Our offices are located in Mumbai, San Francisco and St. Petersburg.
Kindly walk in with an updated copy of your Resume and a passport size photograph at :-
ZEDO (India) Pvt. Ltd.
CITI Point, 04th floor,
Timing: Between 04.00 pm – 07.00 p.m.
Dates: 19th March 2010 to 01st April 2010