Can you help me to answer this question?
Moderators: Anuj Dhawan, Moderator Group
Can you help me to answer this question?
What do you do if a customer asks you a question you do not know the answer (remember that your collegues and supervisors are too busy to help you) ?
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- dbzTHEdinosauer
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i have found that being honest helps.
something along the lines of:
"To be honest, I don't know the answer to that, but if you will give me 1/2 hour,
I will find the answer and call you back"
and call back within 1/2 with or without the answer.
something along the lines of:
"To be honest, I don't know the answer to that, but if you will give me 1/2 hour,
I will find the answer and call you back"
and call back within 1/2 with or without the answer.
Dick Brenholtz
JCL, SQL and code in programs have an irritating habit of doing what you say,
not what you meant.
JCL, SQL and code in programs have an irritating habit of doing what you say,
not what you meant.
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- Posts: 1625
- Joined: Sat Aug 09, 2008 9:02 am
- Location: Mumbai, India
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