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MAINFRAME - TIP OF THE DAY : When you specified V for RECFM parameter, LRECL value is largest record in the file plus 4 bytes. These four bytes contain the actual length of each variable length record in the file

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madster
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PostPosted: Thu Oct 28, 2010 3:43 am    Post subject: Can you help me to answer this question? Reply with quote

What do you do if a customer asks you a question you do not know the answer (remember that your collegues and supervisors are too busy to help you) ?
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Anuj Dhawan
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PostPosted: Thu Oct 28, 2010 12:45 pm    Post subject: Reply with quote

What does the customer ask?
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Anuj
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dbzTHEdinosauer
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PostPosted: Thu Oct 28, 2010 1:05 pm    Post subject: Reply with quote

i have found that being honest helps.

something along the lines of:

"To be honest, I don't know the answer to that, but if you will give me 1/2 hour,
I will find the answer and call you back"

and call back within 1/2 with or without the answer.
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Dick Brenholtz
JCL, SQL and code in programs have an irritating habit of doing what you say,
not what you meant.
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Anuj Dhawan
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PostPosted: Fri Oct 29, 2010 12:57 pm    Post subject: Reply with quote

Liked your answer, Dick...Smile
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Anuj
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madster
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PostPosted: Sun Oct 31, 2010 4:29 pm    Post subject: Reply with quote

Thanks Dick, It's not bad...! Smile
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academyindia4
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PostPosted: Fri Jan 15, 2016 8:32 pm    Post subject: Topic deleted by Admin Reply with quote

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